Text Messaging

What wireless carriers support Text2Fund?
Text2Fund currently works on the following wireless carrier networks: Alltel, AT&T Mobility, Boost, Cingular, Dobson, Nextel, Sprint, T-Mobile, Verizon Wireless, Virgin Mobile.

How much does this service cost?
The service is free except for any message and data fees applied by your wireless carrier.

How do I stop receiving text messages?
From your wireless phone, Text STOP to 71760 or simply reply to any message from Text2Fund with the word STOP and your messages will discontinue.

How can I get technical assistance from my cellular phone for the service?
From your wireless phone, Text HELP to 71760 or simply reply to any message from Text2Fund with the word HELP and help is on the way! You can also reply or text in the word COMMAND to get a list of available Text2Fund commands.

What is your privacy policy?
Our privacy policy is found at http://text2fund.net/publicpages/privacy_policy.

Thermometer

How do I exit the Thermometer Display?
Just press the Escape Key ("esc") on your keyboard. A popup window will appear. Click OK to exit the Thermometer. Click cancel to return to the Thermometer.

How do I Change Font Size?
There are 3 font sizes available. Press the + key to make the font bigger. Press the - key to make the font smaller.

What Display Sizes Are Available?
The Thermometer will automatically size itself to be as large as possible within your browser window. The display will be sized for SVGA (800 pixels wide), XGA (1024 pixels wide), WXGA (1280 pixels wide) or HD (1920 pixels wide). These display options were selected for their compatibility with popularly available projection displays.

How do I change Thermometer colors?
Click on the Before Campaign menu item. Then click on the "Advanced" tab. Click the "Set Countdown Thermometer Colors" link. You will see the option to set both the background and foreground colors that you desire from the pulldown menus and then click Set Colors. You can set up more color options in the "Thermometer/Recognition Display Setup" link in the same "Advanced" tab.

How do I put my organization's logo on the Thermometer?
Click on the Before Campaign menu item. Then click on the "Advanced" tab. Click the "Thermometer/Recognition Display Setup" link and select your image from dropdown in the 1300x300 Image field.

Donor Management

How do I see a record of all donations for a specific donor?
Click on During Campaign. Then Click on List Participants. Find the donor of interest by entering their name in the Search box. Click on the magnifying glass icon under the "Actions" column on the left side of the page. You will see a record of all donations for that donor.

How Do I see demographics for a specific donor?
Click on During Campaign. Click on the "Monitor" tab. Click on the "Donor Demographic Data" link. Find the donor of interest by entering their name in the Search box.

How do I see a record of all donations for the campaign?
Click on During Campaign. Then Click on View Donations.